Booking and Cancellation

(a) The Client will be required to complete a Booking Form, on receipt of the booking form, Hoopla Ocular will send an email as confirmation. A minimum of a 30% deposit will have to be made prior to booking the service with us. Once the deposit has been received, the booking will then be considered Confirmed.

(b) Once the Client has made a booking for a specific time and date and this date/time has been Confirmed, Hoopla Ocular will not accept any other work from other clients for those times and dates;

(c) As a result, once a booking is Confirmed, if it is subsequently cancelled, a cancellation fee will be charged to the client according to the following schedule: (i) When a client cancels a confirmed booking within 7 business days of any confirmed date, an administration fee of $30.00 will be charged; (ii) When a client cancels photography within less than 7 days business of any confirmed date, a fee of 20% of the booked time rate will be charged. (iii) In addition to this cancellation fee, the client will be charged for any expenses already incurred by Hoopla Ocular.

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